Somethings in life cannot be undone, my friend. KYC is one such thing. Once verified, then it cannot be changed. If you need any further assistance then reach us at playerrelations@ballebaazi.com.

That will not be possible. PAN Card is considered Identity Proof of the user. So PAN once summitted the it Cannot be changed.If you need any further assistance then reach us at playerrelations@ballebaazi.com.

Yes! PAN details are mandatory to complete the verification process user's can not withdraw their winnings without pan details.

You can see your transaction history by going in the 'Transaction' section. In transaction you can see the amount deposited by you, withdrawal request made by you, bonus amount added in your account and the leagues joined and won by you in BalleBaazi.

We’re there for you! Reach out to playerrelations@ballebaazi.com for best assistance.

It’s important for us to know you.
Please follow these steps to complete the process:
Go to Account section
Edit Details
Choose KYC Tab
Enter email & verify
Enter PAN card details & verify
Enter address proof (optional) and verify

This is the only ‘break-up’ that you’re gonna love
Your Balance is divided into the following 3 parts:
Winnings: Any amount that is won by a user in a league is considered in your winnings balance with a TDS affected on winnings that are more than or equal to INR 10,000. This component is withdraw-able.
Unused Cash: This is the amount that you deposit in your BalleBaazi account and use them in joining the leagues. This component is not withdraw-able.
Bonus Cash: The promotions run by BalleBaazi.com such Deposit Bonuses, Refer a friend Bonus and Sign-up bonus are a form of Real Cash Bonus. The bonus amount are not withdraw-able but can be converted to withdraw-able winnings after you use them in joining the leagues.
Please Note: The Bonus cash comes with the expiry of 100 Days.

Safe as houses! As you have chosen to play fantasy cricket at BalleBaazi, we assure you that providing your details with supporting documents at BalleBaazi is totally safe and secure.

Yes, you can play at BalleBaazi without making any deposit. You can play in our practice contest.

A Freeroll league is a BalleBaazi league with no entry fee. However there is a depositors freeroll league for only those users who have deposited any amount in BalleBaazi within a mentioned period which depends on league to league in the past.

Please be informed that practice contests are free entry contest so even if you win the contest, you will not get the winning amount in your BalleBaazi wallet. Why so? Because these contests are being run by us so that new users coming to our platform can practice before participating in a league involving real money.

Use, You Ask? Read on & get surprised! Referral code is a code which you can send to your friend to refer on BalleBaazi App. He plays, you earn big money! How exactly? Checkout

Well, No! Please note that we do not allow any change in the referral code. It is auto generated as soon as you register on our app.

Partnership program is a refer and earn program. To checkout more about it go to partnership program

Yes, you can avail 100% Bonus on your first deposit by applying the 'START100' promo code. The deposit range for the code is ₹100-₹5,000.

Yes You can use your Bonus Money to join leagues tagged as 'B'. 20% Bonus applicable on league you need to make a deposit of the remaining 80%.

We do not have any update regarding the third party website deposit code. We suggest you contact the third party website for the same.

Amount withdrawn from your account will be credited to your bank account within 24-48 working hours. Please check out our withdrawal policies link for more details.

Is that an unused and bonus amount? Unused amount and bonus amount is non-withdrawable.

As alarming as it may sound, it is fine. Few withdrawal requests might get delayed up to 72 working hours due to internal verification process. If there is any further delay, we will communicate to you via our support email: playerrelations@ballebaazi.com.

Concern,
concern: In case you have not received your money, we request you to wait for some time. Some banks take time to reflect the amount in the account holder’s accounts. If it has been more than 48 working hours without crediting, please send us your bank statement from the date of withdrawal requested and till date. Our Banking team will check and update you accordingly.

Yes, now you can make a paytm withdrawal request and can directly withdraw your money in your paytm wallet Min. INR 10 to Max INR 5,000 on you paytm account.

Your one & only PAN card!
Yes, it’s that easy and simple. As far as other requirements are concerned, your email id needs to be verified. Also, please fill your bank details in which you want to withdraw your money.

You would need to make a deposit of minimum INR 10 at least once in your BalleBaazi account to make a withdrawal possible.
The minimum amount for withdrawal is INR 10 for Paytm and INR 100 from Bank Account.
The maximum amount for withdrawal is INR 5,000 into Paytm Wallet.

No, as per our new policy, as 31.2% TDS is affected on winnings of more than or equal to INR 10,000; we do not levy any tax on your withdrawals.

Once the TDS has been debited, we will provide the TDS certificate over next 2 months of the following quarter.

Deposit amount in your BalleBaazi account using any of the three options at a time:
Credit or Debit card (except AmEx).
Net Banking.
Wallets.
UPI

The mode of withdrawal in BalleBaazi are:-
NEFT/IMPS
Paytm Payment Bank
Paytm wallet

Withdrawing the money is what we play for, right. It’s as simple as:
Click withdraw money
Withdraw money
Enter amount
Chose the Withdrawal option
Bank (Min. 100 INR)
Paytm (Min. 10 INR)
Click withdraw

The minimum withdrawal amount for Paytm wallet is INR 10. The maximum withdrawal amount for Paytm wallet is INR 5,000

It’s bread & butter easy! You can deposit in BalleBaazi by following given steps below:
Tap on wallet icon at the top-right corner of the screen.
Click add money
Enter the amount you want to deposit.
Enter the Promo Code (if any)
Select the Payment Method to proceed

We do not support payments via American Express. However through PayTm, your payment via AmEx can be made. So, go ahead & make that 1st deposit.

We request you to check with Paytm customer support and ask them to increase your deposit limit in your Paytm wallet. Once done, you can make a high amount deposit through Paytm wallet as well.

BalleBaazi is licensed to operate only in India. As such, we cannot allow our players to use International cards to deposit money in their BalleBaazi accounts. Only Indian banks are allowed to deposit money in your account.

Kindly reach out to playerrelations@ballebaazi.com. We’re 24*7 up to respond to your queries.

Points are usually updated every now & then dynamically! However, when the match ends, the status changes from Live’ to ‘Points in Review’. During this time frame, the final points including your team's total and your rank are updated. Winners are declared and winnings are distributed only after our team verifies the final points. This process may take up to 1-2 hours. In certain cases, it could take longer. After the winners are declared, the match status will be ‘Completed’.

‘B’ for Bonus. This is to inform you that with bonus amount you can only join the bonus applicable leagues(Leagues marked with ‘B’).

We have two types of freeroll league which are: Freeroll leagues: A Freeroll league is a BalleBaazi league where you can play for free. Depositors Freeroll league: depositors freeroll leagues in your only those user can play who has deposited any amount in a BalleBaazi within a mentioned period which depends on league to league.

You might not have tapped on the apply button. But don't worry, you still have plenty of other options while making deposits. Use the other promo codes and get the chance to receive bonus cash.

Yes, there are various Bonus applicable leagues running out in BalleBaazi which you can see in our platform and while joining those leagues you can use your bonus amount available in your BalleBaazi account. However we at BalleBaazi run 100% bonus usable leagues over a period a time which you can join and use your bonus.

Identity crisis? Please be informed that creating multiple account in BalleBaazi in strictly prohibited. If anyone found doing so then strict action will be taken against him.

If a player has been substituted before a goal is conceded, the player will still get the clean sheet bonus (provided he has played at least 55 minutes). Goals conceded will be counted for the players playing on the field at the time of the goal irrespective of players total playing time. If a player receives a red card, he will continue to be penalised for goals conceded by his team. i.e for the goals conceded after he leaves the field. Point deductions for a red card include any points deducted for yellow cards.

Any event during extra time will be considered for awarding points. Any event during penalty shootouts will not be considered for awarding points. A player who has not participated in the game as part of the starting 11 or as a substitute, will not be awarded negative points for receiving a yellow or red card for off field activity.

Data is provided by reliable sources and once the points have been marked as completed i.e. winners have been declared, no further adjustments will be made. Points awarded live in-game are subject to change as long as the status is 'LIVE' or 'In Review'

You can swap your once you have made till match does not get started. By following below-mentioned steps you can swap your team.
Click on 'My Leagues'.
Click on the joined match.
Click on league.
At the right side,you will see a swapping option, by clicking on it you will be able to swap your team with another created by you. Finally click on confirm.

Patience is a virtue! Points/ranks can sometimes take a bit longer than usual to reflect on our app. However, the final scores, points and rankings are reflected once the match is completed. We also verify the points with live score feeds provided by reliable sources to ensure that the points/ranks are correctly reflected after every live game.

Nope! You can select a maximum of 5 players from 1 team.

Oh Yes, you can! Get the perfect balance as soon as the lineups are announced.

"No-no…. Not even in your ‘Fantasy’!

Select any upcoming match from the list of ongoing and upcoming football series and click on the ‘Create Team’ button.

Create your fantasy football team by picking 11 players as per the following combinations within a budget of 100 credits and a maximum 7 players from one team
GOAL-KEEPER : Pick 1 Goal-Keeper.
DEFENDER : Pick 3-5 Defender.
MID-FIELDER : Pick 3-5 Midfielder.
STRIKER: Pick 1-3 Forward.

Like Kabaddi & Cricket: 9 is the number to go. You can create upto 9 teams per match and choose to join a contest with any of the teams created. Click on CREATE TEAM for creating next team

You can make unlimited changes to your team before the deadline. You can also change your Captain & Vice Captain before the deadline. Make sure you keep a tab on who is playing and who isn’t to keep your team updated at all times

Ah! We feel you. If the real match is abandoned, the match will be cancelled and the entry fees will be refunded. This includes scenarios where the real match is abandoned without a single ball being bowled, as well as where the match is abandoned after it has commenced. If the real match has a result even if not completely played out, we will announce the results of the match as per the fantasy scorecard points accumulated, except where a result is a consequence solely of (i) the results of a Super Over, (ii) the toss of a coin, (iii) prior results between or relative standings of the teams in the tournament, or (iv) any methodology other than those envisaged by the official score revision rules (e.g., D/L Method) applicable to weather affected matches in the particular tournament.

When a match is tied, winners are still declared at the end of the match on the basis of the fantasy points and ranks of users participating in the league.

Fairplay simply makes the game more exciting. If the team/points of two or more opponents are the same and rank gets tied in the same league then the winning gets divided between players.

In Fantasy cricket world, ‘Chip Dumping’ occurs when one player intentionally loses amount to another player in the league.

In Fantasy cricket world, ‘collusion’ occurs when one player intentionally joins with his different BalleBaazi account in a same league.

Dishonest acts like these bring disrepute to the game. Please take a screenshot of scenario, share Username and league details and email us playerrelations@ballebaazi.com. We will make sure that strict action is taken accordingly if found guilty.

To get a free ticket you need to participate in a contest going on our social media platforms (Facebook, Instagram, Twitter).

That’s your ticket to Holly... Well, to the league of course! Mentioned below are the following steps you can take to use the ticket you have. Click on the match, in which you want to join the leagues. When you have created your team then you'll move to confirmation page and see a Free Ticket flash below the button. Tap on the Ticket & you've successfully joined the league.

If you had a ticket then you must have used it and joined the league, if you have not used the ticket offered to you then it cannot be reissued. Certain tickets issued are league or match-specific that means they can only be used for those cases and expire after the match/league get over. As of now we can see that you have not used the ticket and has disappeared from your account, still you have a chance to get a free entry ticket by simply participating in a contest going on our social media platforms (facebook, twitter and instagram) and can stand a chance to win a free entry ticket to the league.

Hold your horses! You need to use ticket within a given time period and by using the BalleBaazi APP. You must also be logged in with the same BalleBaazi Id for which you have got the ticket and you can use your ticket on joining confirmation screen. The ticket might also have expired and we request you to check on the same.

Make sure on the joining confirmation screen the tickets option is checked, if you fail to do so then the amount will get deducted from your BalleBaazi account. Also, some tickets are league specific so make sure that you are participating in the correct league in order to redeem the free ticket.

Please be informed that to use a free entry ticket to the league you need to click on the ticket, if don’t do so then the amount will get deducted from your BalleBaazi account.

Yes, you can check the tickets you have in your account, just by following simple steps:
Click on Accounts
Click on Tickets
And there you are! The remaining tickets that you have in your account will now be on display.

Starting points are assigned to any player on the basis of announcement of his/her inclusion in the team. However, in case the player is unable to start the match after being included in the team sheet, he/she will not score any points. Points shall however, be applicable (including starting points) to any player who plays as a replacement of such player to whom starting points were initially assigned.

The tackles that count:
We only count a tackle successful where the player regains possession for his team. If the tackle is made but the opposition team still had the possession after the original player is disposed then the tackle will not count as successful.

The pass was intentional (that it actually creates the goal)
The pass was unintentional (that the player had to dribble the ball or an inadvertent touch or shot created the goal).
An assist is NOT awarded when:
An opposing player touches the ball after the final pass before a goal is scored,
significantly altering the intended destination of the ball.
Two or more opposing players touch the ball after the final pass before a goal is scored.
The goal scorer loses possession to a player from the opposition team and then regains control of the ball
Points for assists will be awarded to the player:
For winning a Penalty
For winning a Free kick
For having his shot saved or blocked by a defender, goalkeeper or goalpost if his teammate scores on the rebound
All of the above must result in a successful goal for points to be awarded to the player providing the assist.

Yes, you can create a customized/private in a BalleBaazi. By following the below-mentioned steps you can create your customized/private league. Select Match -> Click league button -> Click create league -> fill form to create private league -> create team or join with the existing team -> invite friends

C, B, M denotes:
C- Confirm
B- Bonus
M- Multi-entry

In case of Daily Marathon, the sum total of fantasy points scored by a BalleBaaz’s Top 3 teams (only) in a match will be considered. However, it is not mandatory for you to make 3 teams at least to be eligible for participation, although it’ll be an advantage since we are considering the sum of Top 3 teams in this case.

Big Wins for the Big Games. A league in which maximum number of user’s participate and win huge winning amount and prizes.

Arguing over your teams? Join Heads Up in which a limited number of user participates according to the leagues in a player vs player battle.

If you cannot see 'C', 'B', 'M' tagged on a leagues then it means that the league is not confirmed neither bonus amount is applicable nor you can joint with multi entry in a league.

9 is the number to go. Go ahead & create a maximum of 9 teams with your id.

Right before the players come out to play. User can join league whenever they want before the league closes i.e., before the live match starts on the field.

Please visit our point system to know about this pointssystem.

Each Player is evaluated at a value based on his past performance, current form and all over skills for the game. The credit score plays a vital role to decide your team.

Your score will depend on how the players in your team perform in the live match. So, be very aware of picking a winning combination to help you win! Check out our detailed Point System for a better understanding: https://www.ballebaazi.com/pointssystem.

Balance is the secret! This is how you can select your players: Step 1. Select a Match Step 2. Choose a league. Step3. Create Team You can select 2-4 Defender ,1-2 All Rounders , 1-3 Raiders

Yes, like obviously!

Yes, you get a Sign-up bonus while registering in BalleBaazi.com of amount INR 50 that gets credited as your bonus cash. Use code FREE100 on signup to get INR 100 in your BB wallet.

Absolutely!
Please ensure that any activities you engage on the website are legal as per your applicable state laws. All the games being offered on the site are games which are believed to be legal in the manner in which they have been structured. The structure, mode, and modalities and the manner in which the games are being provided, which is the intellectual property of the company has been vetted by some of the top Constitutional, Criminal, Intellectual Property and Information Technology law counsel of the country, as well as some of the top Corporate Law Firms, having PAN India presence. BalleBaazi disclaims liability for any risk or loss resulting to you from your participation in leagues including all risk of financial loss. For more info related to the same: Read https://www.ballebaazi.com/legalities/

Uh Oh! Happy Journey though but BalleBaazi is a licensed online gaming service provider in India and it does not operate outside the country. You cannot access its services from outside India.

We suggest you wait for a reasonable time to get an activation mail from us. While our services are prompt, there are some issues that are beyond our control. Check your spam folder & mark our mails ‘not as spam’ just to ensure authenticity. We neither practice nor encourage the sharing of any spam-related content. Should you still do not receive an activation email from us, please feel free to contact our Customer Support at playerrelations@ballebaazi.com.

Well this ain’t 20th century anymore! You don’t need to verify your email id but for making a withdrawal request you need to get your email id verified.

Yes, it’s possible! We do take your address proof as an option of verification but as of now we’re not taking up the address details into consideration. So if you wish to update your address proof, please reach out to us at playerrelations@ballebaazi.com.

Rankings: Top teams with the most number of accumulated fantasy points in a classic fantasy league, acquired during the active leaderboard period, are deemed as leaders.
Note: Leaders among participants with more than 1 team in a multi-entry match are decided basis the team that has managed to score the highest fantasy points.

Cash for Aish! Only the teams that have been enrolled in a cash contest will be considered for the Leaderboard!

Categories: There are two types of Leaderboards: Series/Tournament Leaderboards measure a BalleBaaz’s performance on the series that they have participated in. The fantasy points earned by the best performing team in every match, say in a series of 5 different matches, will be chosen for the leaderboard. Weekly/Monthly Leaderboards track a BalleBaaz’s performance weekly/monthly. If a player has participated in all the matches happening in a week or month, the fantasy points earned by the best team in every participated match, will be accumulated for the leaderboard.

Leaderboard Rankings are based on the total of fantasy points accumulated by the top teams created for the matches during a series or the period for which the Leaderboard is active.

Series/Tournament Leaderboards- These leaderboards keep a track of a player’s performance on a per series basis. For eg., If there’s a 5-match ODI series, the fantasy points of the best team in each of those 5 matches for an individual player will be accumulated for the leaderboard. Weekly/Monthly Leaderboards- These leaderboards keep a track of a player’s performance on a per week/month basis. For eg., If there are 10 matches happening in a week, the fantasy points of the best team in each of those respective matches in which the player has participated will be accumulated for the leaderboard.

#ReferMoreEarnMore User needs to play a cash league to be eligible for the partnership program User refers a friend and makes him a partner. When your partner starts playing then you starts earning. Refer more to earn more. to know more partnership program

The Program is valid only for 3 months. Refer more & earn more for the next 180 days to make some big bucks.

Simply play a cash league and you will be eligible to be a part of the partnership program

Nope! You need to play a cash league in order to be eligible for the Partnership Program.

Yes, BalleBaazi has an affiliate program. To know more about affiliate program please contact us at playerrelations@ballebaazi.com.

BalleBaazi has three types of fantasy sports leagues which are: Cricket kabaddi Football

I know good things can’t wait right? It takes almost 14 working days to dispatch your well-deserved goodies

We love listening to you. You can simply drop an email to us at playerrelations@ballebaazi.com. Our expert will surely resolve the concern.

You can connect with us through our dedicated Live chat and email. You can do Live Chat with us via a BalleBaazi app 24*7 Email: You can write to us at playerrelations@ballebaazi.com. open 24*7.

Rewards gallery it is! Gadget leagues are exclusive 100% bonus leagues where the user gets attractive goodies such as Phones, TABs & BB T-shirts as a prize.

We’d love to get in touch with you. Please connect with us at via our website BalleBaazi.com.

We are a merit-based employer with ample career-building opportunities. Please visit our career page https://www.ballebaazi.com/careers to know more about the job and opportunities.

We would be thrilled to listen to them. Please send us an email detailing your proposal and mentioning your contact number at playerrelations@ballebaazi.com.